Your business details used on invoices and documents
Company Name
Tagline
Phone
WhatsApp
Email
Website
Address
Logo
Lead Stages (Custom Statuses)
Rename, recolor, or add/delete stages. The first stage is the default for new leads.
New stage name
Color
ⓘ Leads in a deleted stage move to the first stage automatically.
Standard Lead Fields
Toggle which built-in fields show on the Add Lead form
Custom Lead Fields
Add your own fields to every lead
Field name
Type
Dropdown options (comma separated)
ⓘ Custom fields appear at the bottom of the Add/Edit Lead form and are searchable.
Custom Client Fields
Add your own fields to every client profile
Field name
Type
Dropdown options (comma separated)
🛒 QBS Services (What clients buy from YOU)
Add your own service offerings. They appear as checkboxes on leads & contacts — e.g. "QikSites", "Qik Prints", "Social Media Management".
New service name
ⓘ Custom services you add here will appear as extra checkboxes in the Add/Edit Lead form alongside the built-in ones.
🛠 Pro Services (What contractors/providers offer)
Define the trades and services that WLP Pros and contractors offer. These appear as a filter in the Global People Search.
Trade / service name
ⓘ These appear in the Global People Search filters AND as selectable categories in the Inbound Request form. Add any trade here (e.g. Driver, Carpenter) and it will show as a proper option — not "Other".
🏷️ Pro Skills Manager
All skills currently assigned to pros. Rename to fix typos (updates every pro at once), or delete to remove from all pros.
ⓘ Skills are set on each pro's Edit tab. Changes here apply to all pros instantly.
👤 Pro Fields (extra fields shown in Pro KYC panel)
Add custom fields that appear in the Pro Onboarding & Compliance section. They are also searchable in the Global People Search.
Field name
Type
Dropdown options (comma separated)
ⓘ These fields appear in the Pro KYC section when editing a contact & are included in the Global People Search.
Project Stages (Custom Statuses)
Rename, recolor, or add/delete stages shown on the Projects Pipeline board.
New stage name
Color
ⓘ Projects in a deleted stage move to the first stage automatically.
Navigation Layout
Use the arrows to reorder items. Use the dropdown to move an item to a different group.
💾 Backup & Restore
Always export a backup before any update so your data is never lost.
⬇ Export All Data
Downloads a backup file with all your CRM data — leads, contacts, clients, articles, finance, everything. Keep it somewhere safe before every update.
⬆ Restore From Backup
Load a previously exported backup file. This will overwrite your current data — export a fresh backup first!
💡 Best practice: Go here and click "Download Backup" before any update is deployed. Keep the file on your computer. If anything goes wrong after an update, come back here and restore it.
Roles & Permissions
Check or uncheck each permission per role. Admin always has full access.
Invoice Settings
Default values and design for all invoices
Currency
Tax Rate (%)
Invoice Prefix
Next Invoice Number (auto-increments after each save)
Default Payment Terms
🎨 Invoice Design
Header Color 1 (gradient start)
Header Color 2 (gradient end)
Accent Color (totals & links)
Header Style
Header Banner Image (used when style is "Header Image")
ⓘ A dark tint overlay is added so your company name stays readable on any image.
Watermark / Background Image URL (optional — e.g. your logo faded in background)
Invoice Tagline (shown under company name)
Show Colour Preview
🏠 Business Info on Invoice
Edit the contact details shown on every invoice header. Changes here also update your Company Profile.
Company Name
Phone
Email
Website
Address
Invoice Footer / Notes
QBS CRM
👤
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Main
Sales
Work
Admin
↻ Release to refresh
Pipeline Overview
Click any recommendation below to jump straight into the work that matters most.
Edit lead
Log activity
📂 Add to Directory
Delete lead
🌎 Global People Search
Every filter from Contacts, Leads & Clients — combined in one search
0 filters
🔍 Name / Phone / Email / Company
Journey Stage
Website Status
Temperature
Industry
Location
🛒 QBS Service
🛠 Pro Service / Trade
Lead Source
Person Type
Lead Stage
Activity
Follow-up
Buying Timeline
Budget Range
Min Deal Value (GYD)
Added From
Added To
Quick flags:
Use the filters above to find people across the entire CRM